Frequently Asked Questions About Downloading Your Vector Designs

How do I download my vector design files?

After completing your purchase, you'll receive an email with a secure download link. Simply click the link in the email to download your files. You can also find the download link in your order confirmation.

When will I receive my download link?

Your download link is sent immediately after your payment is confirmed. Please check your spam or junk folder if you don't see it in your inbox within a few minutes.

What file formats will I receive?

Our vector designs are provided in industry-standard formats that work with most design software. The specific formats included are listed in each product description.

How many times can I download my files?

You can download your purchased files multiple times within the download period. If you've reached your download limit or the link has expired, please contact us and we'll resend it.

Can I use these designs for commercial projects?

Please refer to the license information included with your download or on the product page. Each design comes with specific usage rights.

What software do I need to open vector files?

Vector files can be opened with design software such as Adobe Illustrator, CorelDRAW, Inkscape (free), or other vector editing programs. Some formats may also work with Cricut Design Space or Silhouette Studio.

I didn't receive my download link. What should I do?

First, check your spam or junk folder. If you still can't find it, contact us with your order number and we'll resend the download link right away.

Can I get a refund for a digital download?

Due to the nature of digital products, all sales are final once the download link has been accessed. If you experience technical issues with your files, please contact us and we'll be happy to help.

Do you offer customer support for technical issues?

Yes! If you have any problems downloading or opening your files, please contact us and we'll assist you promptly.